STORY IN STORY LONG SLEEVE TEE -Gray
COTTON 50%, POLYESTER 50%
COLOR : Gray
|BODY LENGTH BACK||70||73.5||75||77|
We ship items internationally via EMS.
As a general rule, ordered items will be shipped within 5 business days after receipt of payment. After shipping, we will send you the tracking number and other details to your registered email address.
Keeenue will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier.
Keeenue is not responsible for customs and import tariffs.
Free shipping on orders over 20,000 JPY + tax
CENTRAL AMERICA / NEAR AND MIDDLE EAST / NORTH AMERICA / OCEANIA
AFRICA / SOUTH AMERICA
Standard shipping : Flat rate of 600 JPY + tax for all over the country
Free shipping on orders over 20,000 JPY excluding tax
YAMATO TRANSPORT CO., LTD.
As a general rule, ordered items will be shipped within 5 business days after receipt of payment.
Please note in case the ordered items are temporarily out of stock or in hot demand, etc., shipping may be delayed. We will contact you separately for this matter.
After shipping, we will send you the tracking number and other details to your registered email address. Please note we cannot accept changes in the shipping address after shipping.
If you received a delivery notice due to absence, please contact the carrier for redelivery and collect the item within their storage period.
In case the item was not collected within the storage period, it will be automatically returned to the shop. At that point, it will be considered as canceled.
We will ship to the address as registered. Please check carefully and register the correct address.
For redelivery of items that have been returned to us once, separate shipping fee will be charged.
In case of refusal of receipt, it will be considered as cancellation without prior notice. We will separately charge the round trip shipping fee and handling fee.
Please note, in accordance with our standards, we may refuse future transaction in the case of refusal of receipt.
We do not accept returns after you have placed your order.
Returns/Exchanges will only be issued for the following reasons:
- Damaged goods
- Received a different item from what you had ordered
If you received damaged goods or a different item from what you had ordered, make sure you contact firstname.lastname@example.org your order number, name, return item, within 10 days of receiving your order and return the items within 10 days.
If 10 days have exceeded after you receive the item, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please note that you will have to pay for the shipping back to Keeenue.
Unidentified returns may be returned to the sender.
Incomplete or used products may not be returned nor exchanged, or will be returned to you and the cost of the shipping will be payable by you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to
#304 4-14-11 Kinuta Setagaya-ku Tokyo Japan
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We do not accept returns/exchange for non-defective items.
Please contact us within 10 days after you receive the item if you received damaged goods or a different item from what you had ordered.
We apologize for the inconvenience, but please contact us using the inquiry form and return the item to us by freight collect.
Please be sure to contact us to the following email address before returning the items.
Afterward, we will contact you individually regarding the refund method.
Please send the item by freight collect.
#304 4-14-11 Kinuta Setagaya-ku Tokyo Japan
We will confirm the arrival of the returned goods and refund the price if the return conditions are met.
For bank transfer and convenience store payment, we will refund to the designated account.
For credit card payment, we will cancel the billing.
Please note that we cannot handle partial cancellations when multiple orders are placed.
In the above case, please cancel all your orders and place your order again.
Cooling-off is a system that applies to door-to-door sales, and is not required to apply in mail-order sales.
This site is a mail order that customers can access and purchase. Therefore, please note that the cooling-off system does not apply.
〒157-0073 東京都世田谷区砧4-14-11 #304
お支払い方法：クレジットカード、PayPal、代金引換、Apple Pay、Google Pay、Shop Pay
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail using the details provided below:
#304 4-14-11 Kinuta Setagaya-ku Tokyo Japan 157-0073